1. Claude AI Essentials & Smart Prompting
- Prompt structure: Context, Task, Instructions & Output Format
- Role-based, zero-shot and few-shot prompting
- Managing context, follow-up instructions and output refinement
- Building reusable professional prompt workflows

2. Claude Projects
- Creating Projects for specific business functions or assignments
- Adding project instructions, files and reference material
- Maintaining context and continuity across related tasks
- Building reusable project-based workflows

3. Files, Multimodal Analysis & Context
- Working with PDFs, Word documents, images, CSVs and spreadsheets
- Extracting structured information from unstructured files
- Comparing and analyzing multiple files together
- Managing large documents and long-context workflows

4. Artifacts & Business Deliverables
- Creating structured reports, dashboards and interactive outputs
- Turning analysis into professional business deliverables
- Refining and iterating outputs with Claude
- Using artifacts for reusable trackers and business views

5. Claude Skills
- Understanding Skills versus ordinary prompts and instructions
- Creating reusable Skills for repetitive professional tasks
- Using /skill-name or natural-language triggering
- Sharing and reusing standardized workflows

6. Claude Desktop
- Claude Desktop interface and working with local content
- Accessing local files and computer-based workflows
- Understanding permissions and safe desktop access

7. Claude Cowork
- Assigning multi-step professional tasks to Claude
- Working with folders, Projects and connected business tools
- Using Claude to read information and create finished files
- Human review and approvals during autonomous work

8. Plugins
- Understanding Claude Plugins and their business purpose
- Installing and using role-based plugins
- Combining Skills and Connectors

9. Claude Microsoft 365 Add-ins
- Claude for Excel — analysis, formulas, insights and spreadsheet workflows
- Claude for PowerPoint — presentation generation and refinement
- Claude for Word — reports, proposals and business documentation
- Using Skills consistently across Microsoft 365 applications

10. Claude Code
- Understanding Claude Code and terminal-based AI development
- Generating, reviewing, debugging and refactoring code
- Working with project folders and existing codebases
- Using Claude Code for small applications and business automation

11. Model Context Protocol — MCP
- Understanding MCP architecture and MCP servers
- Connecting Claude to external applications and data
- Tools, resources and permissions
- Building a simple real-world MCP workflow

12. AI Agents & Agentic Workflows
- Difference between normal prompting and agentic workflows
- Multi-step planning, tool usage and task execution
- Specialized agents and sub-agents
- Human-in-the-loop approvals and checkpoints

13. Computer Use & Browser-Based Workflows
- Understanding connector, browser and screen-interaction workflows
- Automating repetitive browser-based business tasks

14. Workflow Automation & Scheduled Tasks
- Designing recurring and scheduled Claude workflows
- Adding human approval before important actions