Session 1: Introduction to AI Chatbots
- Rule-based vs AI-powered chatbots
- Designing chatbot personalities for business (professional tone, customer-friendly tone)
- Hands-on: Create a basic chatbot using ChatGPT or Flowise

Session 2: Knowledge-Powered Chatbots
- Introduction to Retrieval-Augmented Generation (RAG) in simple terms
- Upload company FAQs, policies, or reports into a chatbot
- Hands-on: Build an internal FAQ chatbot (e.g., HR policies, product details)

Session 3: Conversation & Memory
- How chatbots remember previous chats
- Designing multi-turn conversations (customer queries, HR onboarding)
- Hands-on: Add memory to your chatbot using no-code tools (Flowise / Botpress)

Session 4: Deployment & Integration
- Connect chatbot to business platforms (Slack, WhatsApp, Website)
- No-code/low-code deployment strategies
- Hands-on: Deploy a chatbot prototype for your team

Session 5: Capstone Project & Best Practices
- Evaluating chatbot quality (accuracy, tone, user satisfaction)
- Ethics & risks of AI in corporate use
- Capstone Project: Build and present a chatbot for your business unit (HR assistant, customer service bot, or sales assistant)